Here you will find the answer to the frequently asked questions.
If you have any other questions, you can leave a message for us!
What should we do before we placing the machinery order?
Review the contact, confirm or amend the uncertainties or the issues that have to be fixed through negotiations by both parties. Assign production orders and arrange production as per requirement. Provide the plant layout of workshop and foundation drawing of equipment in advance. We will arrange personnel to carry out on-site guidance if necessary. Provide technical consultation as well as the advice on the plan of factory establishment. Monitor the production schedule of equipment on a real-time basis to ensure punctual delivery.
How to get after sale service?
Once you bought our machinery, we will give you the installation instruction, after sales, if you need, we can send our engineer to help you install machinery, but it is needed with cost like: salary,return-tickets and accommodation. Also our service will be at your side any time if you need us.
Do you have gangsaw machinery for marble block?
For sure that we have the gangsaw machinery for block cutting, our gangsaw technology is oriented from BM and make innovation to improve the machinery, making the machinery work well and faster, also we can supply the good quality gangsaw segment with the machinery.
If i want to polish the slab, what machinery can be chosed?
If your slab is a big slab reach 2m width, you can use fickert head/frankfurt head Italian model polishing line.But you want to polish the slab width 1.2m,you can use Chinese new model polishing line.
What kind of machine can cut big slab?
There are two model big slab cutting machinery, one is automatic laser bridge cutting machinery, another is manual bridge cutting machinery.
Can you inform me what model machine can cut granite block?
There several machines to cut granite block, one model is Multi-blade block cutter, it is normal in China, India and other countries, it can save the production cost; second model is the singe blade block cutter, it is old model, but it is also used in some countries, the third is the wire saw machinery.
How to buy the machinery from you?
You can visit our website to check the machinery, and inform us what model of machinery you want to buy by email or online?
I am a small workshop, should i buy big slab cutting machinery?
Honestly, it depends on your order quantity, if there is no big order all the time, you can buy some small and cheap machinery to cut slabs.
If i have a stone quarry, what machinery should i buy?
If you only want to get stone blocks from the quarry, you can buy two main machinery, one is the Drilling machinery, another is the wire saw machinery for granite/marble quarry or Chain saw machinery for the marble quarry, it depends on your requirement.
If i want to build a stone factory, how many machinery should i buy?
It you want to set up one stone factory, you need to buy the crane, block cutter, stone polishing line, bridge cutting machinery and other small machinery.
How to choose stone machine?
It depends on your requirement of the stone processing, you need machinery for stone quarry,stone factory or small work house?